The difference between Natural Gas and Propane

The difference between Natural Gas and Propane

Estimated reading time: 3 minutes

A number of our customers have been inquiring about the difference between Natural Gas and Propane when it comes to providing heat for the home. There has been a marketing push for the conversion to natural gas as it becomes available in the local area. As a marketer of propane, we certainly want to help our customers understand what is involved in possibly making the switch from propane to natural gas. Customers often ask these common questions:

What is the difference between natural gas and propane?

Both fuels are clean burning gases! They burn at different pressures but otherwise are extremely similar. Both are naturally odorless and colorless (but usually have a chemical odorant added for safety). Natural gas is sourced from the ground while propane is a by-product of either crude oil or natural gas. Natural gas is brought to you via pipelines connected to your home but propane is brought to homes on trucks and then stored in pressurized tanks.

Do my current appliances work with both choices?

While there are exceptions to everything, generally speaking the answer is no. Another difference between natural gas and propane is that the fuels burn at different pressures. This means, usually at a minimum you need conversion kits to move to the specific fuel. A lot of appliances are not convertible, so they would need to be replaced.

Is the gas line installed in my house compatible with both fuels?

In some cases, yes. If the house is older, the line would need to be upgraded for the new fuel. But you would certainly need to make sure that compatible line is sized correctly for the appliances in your home.

Which one is less expensive?

Even though they are billed differently (Natural Gas Therms versus Propane Gallons), the pricing for natural gas per unit is less than propane.

Because propane delivers more BTUs for your dollar, it is often the choice fuel to run your home appliances more efficiently. It is also typically better for cooking, especially if you utilize an outdoor barbeque, as it is more cost-effective for high-heat grilling.
Additionally, propane is seen as an “off-the-grid” heating solution. Meaning propane is portable and can easily work if other systems in your house malfunction, or if you need to move to another location.

Should I switch from propane to natural gas?

The last question is the toughest, because the answer is dependent on the customer. We have compiled a set of questions below that may help inform a customer so that they may make a good decision:

1) How is the service level of the company that supplies my propane? Do they take care of my needs? Do they answer the phone, or am I stuck in a call center? 
2) What is the cost to hook up to natural gas? What are the application fees?
3) What is the amount of repair to my yard for the piping?
4) What is the cost to convert or replace my appliances? How much is it to inspect and/or upgrade the lines inside my house?
5) How many years will it take to break even on the expenses paid to make the change?

Franger Gas is here to meet your energy needs

If you are struggling to choose between propane or natural gas, our team is here to help. Let us answer any questions you might have. Call us today.

Finding a Trusted Wholesale Propane Supplier

Finding a Trusted Wholesale Propane Supplier

At Franger Gas, we understand that every large-scale propane user has their own particular set of needs. In your search for a wholesale propane supplier, assessing your business needs is first and foremost. How much propane do you use? What is your preferred delivery schedule? What are your existing storage and staffing capabilities? 

Even if you do not have every answer, Franger Gas Wholesale can help you assess your LP operational needs. We have been the go-to wholesale propane supplier for retail propane marketers and farmers for over 75 years.  What has propelled that longevity?  

Here are just a few components to our success as Wholesale Propane Suppliers:

  1. Relationships. We have built relationships with the large suppliers and terminals in customer service areas. This allows us to offer competitive and convenient options in the tri-state area.
  2. Experience. We have been selling propane – both on the retail and wholesale side – for decades. We bring that knowledge to every scenario you might come up against. Facing supply shortages and allocation? We have seen it. Terminals running out of product and needing to divert to another supply point? Happens all the time, and we take care of it. Dramatic swings in pricing? We can help bring more certainty to your bottom lines with our pre buy options. Concerned that you need more storage at your facility? We can advise AND install if necessary! There is little we have not seen and/or experienced in the propane industry. At Franger Gas, we have the experience to help your company navigate the peaks and valleys of the propane industry.
  3. One stop shopping. Other than propane for your plants, do you need other services? We offer safety training like CTEP for your team. Need advice on running a retail operation? We can offer consulting services that leverage our 75 years of success.
  4. The Mentone Rail Terminal. Our terminal is one of the most efficient in the area, and allows us to be a reliable wholesale propane supplier. Trucks are loaded fast and back on the road, with no detention time. A strategic partnering of Franger Gas and NGL Supply in Sarnia, Ontario along with Ceres Solutions and Norfolk Southern rail, the Mentone Propane Rail Terminal meets the energy needs of our customers and is one of the best supply points in the area.
  5. We are a family company. At Franger Gas, we understand what it takes to run a propane company and be a positive part of your community. We know our customers well and develop trusted, lasting relationships.

When your operation needs to select a liquid propane gas supplier, choosing the right one not only matters to you, it matters to your customers. If you are looking for a reliable, competitively priced wholesale propane supplier that understands what the retail propane marketer needs, contact Franger Gas today. We offer a comprehensive approach for our customers and our goal is to help each one succeed.

Remote Propane Tank Monitoring: A Solution for Our Propane Customers

Remote Propane Tank Monitoring: A Solution for Our Propane Customers

Customers are often asking the propane industry “How can you make my life easier?” We would like to spotlight one solution that answers that question – as we have seen in two separate situations. The solution we will be talking about is remote monitoring of propane tanks.

Remote propane tank monitoring helps take the unknown out of gas delivery. It is a technology that allows a company to track of the amount of propane left in a propane tank without having to travel to the tank’s location. This provides peace of mind for both customer and supplier – and helps the propane supplier deliver propane more efficiently. The efficiencies gained with this remote propane tank monitoring technology help us provide better service and grow to serve even more customers. More efficiency means more customers getting a needed delivery each day.  

Let’s look at how this technology has helped in two real world situations:

1)  Commercial, industrial, and wholesale bulk tank remote monitoring

Franger Gas, Remote monitoring and automatic refills of propane tanks for commercial customersA customer with a large, but sporadic consumption pattern asked Franger Gas to provide service after multiple run-ins with another supplier. They would receive large material shipments at once and would then run out of forklift gas from their refueling station with trucks still waiting to be unloaded. Their previous supplier was not always able to respond in time, which resulted in unsatisfactory levels of service. Franger Gas offered the solution of the use a refueling station tank with a remote monitor on it. Instead of the old model of either estimating when they needed a delivery or only receiving a delivery on a specific day of the week, they were assured that as soon as they required a refill, one would be scheduled. Their supply was monitored in real time, and any dramatic swings in consumption were accounted for seamlessly.

2)  Residential propane tank remote monitoring

Our auto-fill residential customers are already taking advantage of our tank monitoring technology – but we have customers who have, or will, invest in a second home. Often a lake property, a second home comes with additional, frequently unconsidered challenges. How do you maintain a home that is not your primary residence? Hire a management company for thousands of dollars per year?  Rely on a neighbor to check your tank when you are not there? As a propane supplier that ensures homes have heat, we have utilized the remote monitoring technology to make life easier and help the customer sleep with a peaceful mind for a fraction of the cost of a manager. Now, customers can be on our automatic fill program with a monitor, which means they do not have to keep an eye on their tank level or worry when they are away from their property. In addition, our latest monitor provider offers a smart phone app that allows the customer to monitor the level from their own device.  

Franger Gas Company values the service nature of the propane business.  We continue to reinvest in new ways to meet our customers’ needs while always retaining the home-town feel we have established over the last 75 years. We’re looking ahead to many more years together! Contact Franger Gas today to learn more about remote propane tank monitoring.

Budget billing with Franger Gas saves time and money

Budget billing with Franger Gas saves time and money

***Budget billing sign up is over for 2021.***

Ready for convenient, predictable, guaranteed pricing you can count on for your energy needs? Set up a budget billing account with us and know your monthly propane bill amount will be the same each month.

Budget billing gives you an simple way to level out your payments throughout the year. That means no more spikes in winter when you turn up the heat. 

Call or email your local Franger gas office to enroll in budget billing.

Whether you are on a fixed income, travel part of the year or just want some predictability in your finances, budget billing makes a big difference.

Already enrolled in our Guaranteed Price Program? No need to sign up again. You are automatically on the budget billing plan year to year.

How it works

Budget billing sign up runs continuously from May 1 to April 30 each year.

One monthly billing amount – You know exactly what your monthly payment is with our Guaranteed Pricing Program. That means you owe the same amount month to month from May 1 to April 30.

No surprises – It’s easy to keep track of what you owe and how much energy you’ve used on your monthly statement. Your statement also shows your balance for the year.

At the end of each budget billing year, we look at how much propane you actually used in the previous 12 months and calculate your average usage. We also consider your tank size and any rate changes. Then we give you a level payment amount that you pay each month for the next year.

Automatic re-enrollment – You are automatically enrolled in budget billing year to year. That means you don’t need to sign up each year.

Your monthly level payment amount may go up or down for the upcoming year, based on previous usage, tank size and rate changes. We’ll make sure you know in advance so you can adjust your budget. Then relax, knowing the amount you owe each month stays the same until next spring.

Who can sign up

Budget billing is available for residential customers who are up to date on balance payments. There’s no fee for the service, and it’s simple to sign up. 

Call or email your local Franger gas office to enroll in budget billing.

If you decide budget billing is not for you, it takes one quick call to switch to actual per-delivery payments each month.

Save money with Automatic Fill Service

You automatically join our Auto-Fill program when you are on a budget billing plan. That means we monitor your propane tank level for you. When it’s time for a refill, we’ll schedule a delivery. No need to check your gauge or give us a call. It’s all automatic.

Added bonus – you save money on the program. You get a 10 cent discount on every gallon, based on our standard call-in-rate.

Want more savings? Pay your bill within 5 days of receipt and we’ll give you another 10 cent discount per gallon. That’s a 20% savings with the same reliable service you expect from us.

How to enroll  

Put budget billing and auto refill to work for you. All you need to do to sign up is contact your local Franger gas office. No automated prompts. No long forms to fill out. Talk to a real person and relax. We’ll set up your record and get you started on saving money without any hassles.

Budget billing is one more way you can count on Franger Gas for reliable service month to month, year after year.

Bulk Tank Propane Storage smart move for wholesale customers

Bulk Tank Propane Storage smart move for wholesale customers

One of our best pieces of advice for our wholesale customers is this – there is no such thing as too much bulk tank propane storage.

“Storage and storage upgrading are the most important investments a propane company can make in its business,” explained Jeff Franger, owner of Franger Gas. 

More capacity gives you more buying power, and the ability to save money during times when propane is priced lower. Additional storage can also allow you to ride out times of high demand and high gas prices – saving even more money and eliminating the stress of locating hard to acquire peak-demand propane.

Having more supply security of your product is crucial, especially with the potential of supply issues. Supply is predicted to be very tight this coming season, noted Franger. Already, Franger Gas is seeing major suppliers limiting the number of gallons available for purchase. 

“We have had supply issues of some kind in this region in three of the last 5 years,” said Franger.  “One of the surest ways to get ahead of that is with bulk tank storage.”

Propane companies who have bulk tank storage – and an onsite propane supply – can offer better customer service options including auto delivery, budget plans and timely refills.

“For our wholesale customers, the benefits of increasing their storage speak for themselves. And we are able to help, whether it’s an upgrade or completely new bulk plant construction,” said Franger.

Franger Gas has been involved in bulk plant construction for well over 40 years – and you can count on our experience to get your project done correctly. Our expert team will help you choose a proper location and each system will be designed to meet the specific requirements for your wholesale energy needs.

We source the tanks, arrange all transportation and delivery, install the tanks and then design the system to meet and exceed your filling expectations. Once complete, Franger Gas can arrange transports to fill the tanks as well.

Don’t be caught in short supply. Call Franger Gas and let our team of experts help you upgrade your propane storage or begin your bulk plant construction project today.