A number of our customers have been inquiring about the difference between Natural Gas and Propane when it comes to providing heat for the home. There has been a marketing push for the conversion to natural gas as it becomes available in the local area. As a marketer of propane, we certainly want to help our customers understand what is involved in possibly making the switch from propane to natural gas. Customers often ask these common questions:
What is the difference between natural gas and propane?
Both fuels are clean burning gases! They burn at different pressures but otherwise are extremely similar. Both are naturally odorless and colorless (but usually have a chemical odorant added for safety). Natural gas is sourced from the ground while propane is a by-product of either crude oil or natural gas. Natural gas is brought to you via pipelines connected to your home but propane is brought to homes on trucks and then stored in pressurized tanks.
Do my current appliances work with both choices?
While there are exceptions to everything, generally speaking the answer is no. Another difference between natural gas and propane is that the fuels burn at different pressures. This means, usually at a minimum you need conversion kits to move to the specific fuel. A lot of appliances are not convertible, so they would need to be replaced.
Is the gas line installed in my house compatible with both fuels?
In some cases, yes. If the house is older, the line would need to be upgraded for the new fuel. But you would certainly need to make sure that compatible line is sized correctly for the appliances in your home.
Which one is less expensive?
Even though they are billed differently (Natural Gas Therms versus Propane Gallons), the pricing for natural gas per unit is less than propane.
Because propane delivers more BTUs for your dollar, it is often the choice fuel to run your home appliances more efficiently. It is also typically better for cooking, especially if you utilize an outdoor barbeque, as it is more cost-effective for high-heat grilling. Additionally, propane is seen as an “off-the-grid” heating solution. Meaning propane is portable and can easily work if other systems in your house malfunction, or if you need to move to another location.
Should I switch from propane to natural gas?
The last question is the toughest, because the answer is dependent on the customer. We have compiled a set of questions below that may help inform a customer so that they may make a good decision:
1) How is the service level of the company that supplies my propane? Do they take care of my needs? Do they answer the phone, or am I stuck in a call center? 2) What is the cost to hook up to natural gas? What are the application fees? 3) What is the amount of repair to my yard for the piping? 4) What is the cost to convert or replace my appliances? How much is it to inspect and/or upgrade the lines inside my house? 5) How many years will it take to break even on the expenses paid to make the change?
Franger Gas is here to meet your energy needs
If you are struggling to choose between propane or natural gas, our team is here to help. Let us answer any questions you might have. Call us today.
At Franger Gas, we understand that every large-scale propane user has their own particular set of needs. In your search for a wholesale propane supplier, assessing your business needs is first and foremost. How much propane do you use? What is your preferred delivery schedule? What are your existing storage and staffing capabilities?
Even if you do not have every answer, Franger Gas Wholesale can help you assess your LP operational needs. We have been the go-to wholesale propane supplier for retail propane marketers and farmers for over 70 years. What has propelled that longevity?
Here are just a few components to our success as Wholesale Propane Suppliers:
Relationships. We have built relationships with the large suppliers and terminals in customer service areas. This allows us to offer competitive and convenient options in the tri-state area.
Experience. We have been selling propane – both on the retail and wholesale side – for decades. We bring that knowledge to every scenario you might come up against. Facing supply shortages and allocation? We have seen it. Terminals running out of product and needing to divert to another supply point? Happens all the time, and we take care of it. Dramatic swings in pricing? We can help bring more certainty to your bottom lines with our pre buy options. Concerned that you need more storage at your facility? We can advise AND install if necessary! There is little we have not seen and/or experienced in the propane industry. At Franger Gas, we have the experience to help your company navigate the peaks and valleys of the propane industry.
One stop shopping. Other than propane for your plants, do you need other services? We offer safety training like CTEP for your team. Need advice on running a retail operation? We can offer consulting services that leverage our 75 years of success.
The Mentone Rail Terminal. Our terminal is one of the most efficient in the area, and allows us to be a reliable wholesale propane supplier. Trucks are loaded fast and back on the road, with no detention time. A strategic partnering of Franger Gas and NGL Supply in Sarnia, Ontario along with Ceres Solutions and Norfolk Southern rail, the Mentone Propane Rail Terminal meets the energy needs of our customers and is one of the best supply points in the area.
We are a family company. At Franger Gas, we understand what it takes to run a propane company and be a positive part of your community. We know our customers well and develop trusted, lasting relationships.
When your operation needs to select a liquid propane gas supplier, choosing the right one not only matters to you, it matters to your customers. If you are looking for a reliable, competitively priced wholesale propane supplier that understands what the retail propane marketer needs, contact Franger Gas today. We offer a comprehensive approach for our customers and our goal is to help each one succeed.
Customers are often asking the propane industry “How can you make my life easier?” We would like to spotlight one solution that answers that question – as we have seen in two separate situations. The solution we will be talking about is remote monitoring of propane tanks.
Remote propane tank monitoring helps take the unknown out of gas delivery. It is a technology that allows a company to track of the amount of propane left in a propane tank without having to travel to the tank’s location. This provides peace of mind for both customer and supplier – and helps the propane supplier deliver propane more efficiently. The efficiencies gained with this remote propane tank monitoring technology help us provide better service and grow to serve even more customers. More efficiency means more customers getting a needed delivery each day.
Let’s look at how this technology has helped in two real world situations:
A customer with a large, but sporadic consumption pattern asked Franger Gas to provide service after multiple run-ins with another supplier. They would receive large material shipments at once and would then run out of forklift gas from their refueling station with trucks still waiting to be unloaded. Their previous supplier was not always able to respond in time, which resulted in unsatisfactory levels of service. Franger Gas offered the solution of the use a refueling station tank with a remote monitor on it. Instead of the old model of either estimating when they needed a delivery or only receiving a delivery on a specific day of the week, they were assured that as soon as they required a refill, one would be scheduled. Their supply was monitored in real time, and any dramatic swings in consumption were accounted for seamlessly.
Our auto-fill residential customers are already taking advantage of our tank monitoring technology – but we have customers who have, or will, invest in a second home. Often a lake property, a second home comes with additional, frequently unconsidered challenges. How do you maintain a home that is not your primary residence? Hire a management company for thousands of dollars per year? Rely on a neighbor to check your tank when you are not there? As a propane supplier that ensures homes have heat, we have utilized the remote monitoring technology to make life easier and help the customer sleep with a peaceful mind for a fraction of the cost of a manager. Now, customers can be on our automatic fill program with a monitor, which means they do not have to keep an eye on their tank level or worry when they are away from their property. In addition, our latest monitor provider offers a smart phone app that allows the customer to monitor the level from their own device.
Franger Gas Company values the service nature of the propane business. We continue to reinvest in new ways to meet our customers’ needs while always retaining the home-town feel we have established over the last 75 years. We’re looking ahead to many more years together! Contact Franger Gas today to learn more about remote propane tank monitoring.
Ready for convenient, predictable, guaranteed pricing you can count on for your energy needs? Set up a budget billing account with us and know your monthly propane bill amount will be the same each month.
Budget billing gives you an simple way to level out your payments throughout the year. That means no more spikes in winter when you turn up the heat.
Whether you are on a fixed income, travel part of the year or just want some predictability in your finances, budget billing makes a big difference.
Already enrolled in our Guaranteed Price Program? No need to sign up again. You are automatically on the budget billing plan year to year.
How it works
Budget billing sign up runs continuously from May 1 to April 30 each year.
One monthly billing amount – You know exactly what your monthly payment is with our Guaranteed Pricing Program. That means you owe the same amount month to month from May 1 to April 30.
No surprises – It’s easy to keep track of what you owe and how much energy you’ve used on your monthly statement. Your statement also shows your balance for the year.
At the end of each budget billing year, we look at how much propane you actually used in the previous 12 months and calculate your average usage. We also consider your tank size and any rate changes. Then we give you a level payment amount that you pay each month for the next year.
Automatic re-enrollment – You are automatically enrolled in budget billing year to year. That means you don’t need to sign up each year.
Your monthly level payment amount may go up or down for the upcoming year, based on previous usage, tank size and rate changes. We’ll make sure you know in advance so you can adjust your budget. Then relax, knowing the amount you owe each month stays the same until next spring.
Who can sign up
Budget billing is available for residential customers who are up to date on balance payments. There’s no fee for the service, and it’s simple to sign up.
If you decide budget billing is not for you, it takes one quick call to switch to actual per-delivery payments each month.
Save money with Automatic Fill Service
You automatically join our Auto-Fill program when you are on a budget billing plan. That means we monitor your propane tank level for you. When it’s time for a refill, we’ll schedule a delivery. No need to check your gauge or give us a call. It’s all automatic.
Added bonus – you save money on the program. You get a 10 cent discount on every gallon, based on our standard call-in-rate.
Want more savings? Pay your bill within 5 days of receipt and we’ll give you another 10 cent discount per gallon. That’s a 20% savings with the same reliable service you expect from us.
How to enroll
Put budget billing and auto refill to work for you. All you need to do to sign up is contact your local Franger gas office. No automated prompts. No long forms to fill out. Talk to a real person and relax. We’ll set up your record and get you started on saving money without any hassles.
Budget billing is one more way you can count on Franger Gas for reliable service month to month, year after year.
How does a propane company continue to grow in strength and reliability? By sourcing supplies of fuel, and understanding the importance of consistent propane supply.
That’s what we do every day at Franger Gas Company. We saw a potential propane supply problem following the winter of 2013-2014. As a result, we partnered with a supplier to build the Mentone Propane Rail Terminal.
Today, the Mentone terminal gives us access to a reliable propane supply. Customers in northern Indiana, southern Michigan, western Ohio and neighboring regions receive propane through the Mentone terminal. Additionally, the terminal helps stabilize propane prices by reducing transportation costs to service agricultural and other rural customers.
We continue to invest in the future, and focus on propane supply with our storage tank farm under construction in northern Indiana. The first phase of the site will expand storage capacity by 700,000 gallons. That security of extra propane supply simply means plenty of fuel to heat homes and businesses, even when demand increases in cold weather.
At Franger Gas, we live by our company motto – large enough to serve, small enough to care. It reminds us that your community is OUR community too. That’s why we continue to look for better ways to source, supply and service your energy needs, whether it’s in your home, on a work site or at a wholesale storage facility.
We are honored by the trust you place in us. We look forward to the delivering excellent service you have come to expect from us for another 75 years.
As we come to the end of one of the strangest years ever, this is the perfect time to reflect on a word that doesn’t get used often enough: gratitude.
Our customers have given all of us at Franger Gas Company so many reasons to say “Thanks!” You continue to trust us to provide your homes, businesses and farms with propane throughout the year.
You have been patient dealing with all of the inconveniences that life in the COVID-19 world has forced upon our lives and businesses. We appreciate your understanding as we adapted and reassigned different drivers to deliver propane to your homes and businesses. And you have continued to get your grill tanks filled in overwhelming amounts. Thank you!
We’re also grateful for the dedication and loyalty of our amazing employees. You have been hard at work through all the COVID restrictions and lockdowns. Since Franger Gas was designated an “essential business,” you helped us not miss a day of providing customers with the services they need. You also have put in long hours and helped us deal with extra regulations imposed on us by state governments. And you have continued to provide our customers with service beyond their expectations. Thank you!
Without our customers and our awesome staff, there is no Franger Gas Company. Thank you for being a part of our family for over 74 years!