Remote Propane Tank Monitoring: A Solution for Our Propane Customers

Remote Propane Tank Monitoring: A Solution for Our Propane Customers

Customers are often asking the propane industry “How can you make my life easier?” We would like to spotlight one solution that answers that question – as we have seen in two separate situations. The solution we will be talking about is remote monitoring of propane tanks.

Remote propane tank monitoring helps take the unknown out of gas delivery. It is a technology that allows a company to track of the amount of propane left in a propane tank without having to travel to the tank’s location. This provides peace of mind for both customer and supplier – and helps the propane supplier deliver propane more efficiently. The efficiencies gained with this remote propane tank monitoring technology help us provide better service and grow to serve even more customers. More efficiency means more customers getting a needed delivery each day.  

Let’s look at how this technology has helped in two real world situations:

1)  Commercial, industrial, and wholesale bulk tank remote monitoring

Franger Gas, Remote monitoring and automatic refills of propane tanks for commercial customersA customer with a large, but sporadic consumption pattern asked Franger Gas to provide service after multiple run-ins with another supplier. They would receive large material shipments at once and would then run out of forklift gas from their refueling station with trucks still waiting to be unloaded. Their previous supplier was not always able to respond in time, which resulted in unsatisfactory levels of service. Franger Gas offered the solution of the use a refueling station tank with a remote monitor on it. Instead of the old model of either estimating when they needed a delivery or only receiving a delivery on a specific day of the week, they were assured that as soon as they required a refill, one would be scheduled. Their supply was monitored in real time, and any dramatic swings in consumption were accounted for seamlessly.

2)  Residential propane tank remote monitoring

Our auto-fill residential customers are already taking advantage of our tank monitoring technology – but we have customers who have, or will, invest in a second home. Often a lake property, a second home comes with additional, frequently unconsidered challenges. How do you maintain a home that is not your primary residence? Hire a management company for thousands of dollars per year?  Rely on a neighbor to check your tank when you are not there? As a propane supplier that ensures homes have heat, we have utilized the remote monitoring technology to make life easier and help the customer sleep with a peaceful mind for a fraction of the cost of a manager. Now, customers can be on our automatic fill program with a monitor, which means they do not have to keep an eye on their tank level or worry when they are away from their property. In addition, our latest monitor provider offers a smart phone app that allows the customer to monitor the level from their own device.  

Franger Gas Company values the service nature of the propane business.  We continue to reinvest in new ways to meet our customers’ needs while always retaining the home-town feel we have established over the last 75 years. We’re looking ahead to many more years together! Contact Franger Gas today to learn more about remote propane tank monitoring.

Reinvesting in the future with a focus on propane supply

Reinvesting in the future with a focus on propane supply

How does a propane company continue to grow in strength and reliability? By sourcing supplies of fuel, and understanding the importance of consistent propane supply. 

That’s what we do every day at Franger Gas Company. We saw a potential propane supply problem following the winter of 2013-2014. As a result, we partnered with a supplier to build the Mentone Propane Rail Terminal.

Today, the Mentone terminal gives us access to a reliable propane supply. Customers in northern Indiana, southern Michigan, western Ohio and neighboring regions receive propane through the Mentone terminal. Additionally, the terminal helps stabilize propane prices by reducing transportation costs to service agricultural and other rural customers. 

We continue to invest in the future, and focus on propane supply with our storage tank farm under construction in northern Indiana. The first phase of the site will expand storage capacity by 700,000 gallons. That security of extra propane supply simply means plenty of fuel to heat homes and businesses, even when demand increases in cold weather.

At Franger Gas, we live by our company motto – large enough to serve, small enough to care. It reminds us that your community is OUR community too. That’s why we continue to look for better ways to source, supply and service your energy needs, whether it’s in your home, on a work site or at a wholesale storage facility.

We are honored by the trust you place in us. We look forward to the delivering excellent service you have come to expect from us for another 75 years.

Bulk Tank Propane Storage smart move for wholesale customers

Bulk Tank Propane Storage smart move for wholesale customers

One of our best pieces of advice for our wholesale customers is this – there is no such thing as too much bulk tank propane storage.

“Storage and storage upgrading are the most important investments a propane company can make in its business,” explained Jeff Franger, owner of Franger Gas. 

More capacity gives you more buying power, and the ability to save money during times when propane is priced lower. Additional storage can also allow you to ride out times of high demand and high gas prices – saving even more money and eliminating the stress of locating hard to acquire peak-demand propane.

Having more supply security of your product is crucial, especially with the potential of supply issues. Supply is predicted to be very tight this coming season, noted Franger. Already, Franger Gas is seeing major suppliers limiting the number of gallons available for purchase. 

“We have had supply issues of some kind in this region in three of the last 5 years,” said Franger.  “One of the surest ways to get ahead of that is with bulk tank storage.”

Propane companies who have bulk tank storage – and an onsite propane supply – can offer better customer service options including auto delivery, budget plans and timely refills.

“For our wholesale customers, the benefits of increasing their storage speak for themselves. And we are able to help, whether it’s an upgrade or completely new bulk plant construction,” said Franger.

Franger Gas has been involved in bulk plant construction for well over 40 years – and you can count on our experience to get your project done correctly. Our expert team will help you choose a proper location and each system will be designed to meet the specific requirements for your wholesale energy needs.

We source the tanks, arrange all transportation and delivery, install the tanks and then design the system to meet and exceed your filling expectations. Once complete, Franger Gas can arrange transports to fill the tanks as well.

Don’t be caught in short supply. Call Franger Gas and let our team of experts help you upgrade your propane storage or begin your bulk plant construction project today.