1. No flame or sparks

Immediately put out smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.

2. Leave the area immediately!

Get everyone out of the building, RV, or area where you suspect gas is leaking.

3. Shut off the gas

Turn off main supply valve on your propane tank if safe to do so. To close the valve, turn to the right (clockwise).

4. Report the leak

From a neighbor’s house or other nearby building away from the gas leak, call your local FRANGER office right away. If you can’t reach us, call 911 or your local fire department.

5. Do not return to the building or area

Keep safe distance away until one of our qualified service technicians or an emergency responder determines that it is safe to do so.

6. Get your system checked

Before you attempt to relight or use any of your propane appliances, one of our qualified service technicians must check your entire system to ensure that it is leak-free.