Remote Propane Tank Monitoring: A Solution for Our Propane Customers

Remote Propane Tank Monitoring: A Solution for Our Propane Customers

Customers are often asking the propane industry “How can you make my life easier?” We would like to spotlight one solution that answers that question – as we have seen in two separate situations. The solution we will be talking about is remote monitoring of propane tanks.

Remote propane tank monitoring helps take the unknown out of gas delivery. It is a technology that allows a company to track of the amount of propane left in a propane tank without having to travel to the tank’s location. This provides peace of mind for both customer and supplier – and helps the propane supplier deliver propane more efficiently. The efficiencies gained with this remote propane tank monitoring technology help us provide better service and grow to serve even more customers. More efficiency means more customers getting a needed delivery each day.  

Let’s look at how this technology has helped in two real world situations:

1)  Commercial, industrial, and wholesale bulk tank remote monitoring

Franger Gas, Remote monitoring and automatic refills of propane tanks for commercial customersA customer with a large, but sporadic consumption pattern asked Franger Gas to provide service after multiple run-ins with another supplier. They would receive large material shipments at once and would then run out of forklift gas from their refueling station with trucks still waiting to be unloaded. Their previous supplier was not always able to respond in time, which resulted in unsatisfactory levels of service. Franger Gas offered the solution of the use a refueling station tank with a remote monitor on it. Instead of the old model of either estimating when they needed a delivery or only receiving a delivery on a specific day of the week, they were assured that as soon as they required a refill, one would be scheduled. Their supply was monitored in real time, and any dramatic swings in consumption were accounted for seamlessly.

2)  Residential propane tank remote monitoring

Our auto-fill residential customers are already taking advantage of our tank monitoring technology – but we have customers who have, or will, invest in a second home. Often a lake property, a second home comes with additional, frequently unconsidered challenges. How do you maintain a home that is not your primary residence? Hire a management company for thousands of dollars per year?  Rely on a neighbor to check your tank when you are not there? As a propane supplier that ensures homes have heat, we have utilized the remote monitoring technology to make life easier and help the customer sleep with a peaceful mind for a fraction of the cost of a manager. Now, customers can be on our automatic fill program with a monitor, which means they do not have to keep an eye on their tank level or worry when they are away from their property. In addition, our latest monitor provider offers a smart phone app that allows the customer to monitor the level from their own device.  

Franger Gas Company values the service nature of the propane business.  We continue to reinvest in new ways to meet our customers’ needs while always retaining the home-town feel we have established over the last 75 years. We’re looking ahead to many more years together! Contact Franger Gas today to learn more about remote propane tank monitoring.

How to get your propane tank ready for winter

How to get your propane tank ready for winter

We know you want to keep your family warm and safe no matter how cold it gets outside.

Here are simple tips to keep your propane tank in top condition and ready to fuel the heat this winter.

Demand more. Are you spending more time at home than usual this year? That means you may need more fuel to keep your at-home workspace, family space and play space warm when cold weather arrives. You could see your energy use go up by 30% or more, according to some experts.

Keep the pressure on. Make sure your propane gauge stays above 20%. It’s the best way to maintain the vapor pressure your system needs to work efficiently.

Fill ‘er up. Schedule LP delivery when your tank gauge reads 30%. That gives you enough fuel to keep your home running until your propane provider can fill your tank.

Sign up for our Automatic Fill Service. It takes the worry out of wondering if you will run out of gas. We’ll monitor your fill level and make sure you have plenty of propane to fuel your needs.

Stop the shrinkage. Liquid propane contracts in cold temperatures, which causes the volume to shrink. Less volume means loss of pressure. End result – fuel can’t reach your gas burner or heating system. Keep your propane tank clear of snow to let sunlight warm the surface

Look here. Mark the location of your tank with a pole, stake or other sign that is visible above snow banks and drifts. It’s a simple way to help you and your propane delivery driver find the tank in heavy snow.

Turn down your thermostat. A decrease of only a degree or two will lessen the time your propane heating system is on. That allows the pressure in the tank to build.

Save money. You can lower your heating bill 1 to 3% for every degree you set back your thermostat. That adds up over a long winter!

Save even more. When you sign up for regular delivery with our Automatic Fill Service, you get a 10 cents-per-gallon discount over standard call-In rates. More discounts are available if you pay your bill promptly.

NEVER use an open flame or electrical device near a propane tank. Accidents involving “heating” a tank to boost pressure are not uncommon.

NEVER cover your tank. It prevents the sun from reaching your propane tank and naturally warming it. That causes your system to work less efficiently – and costs you more over time.

Find out more about program options to keep you and your family safe and warm this winter. Call us today at (574) 264-2118.

 

Franger Gas responds to COVID-19 with precaution

Franger Gas Company is responding to the circumstances surrounding the novel Coronavirus labeled COVID-19, and how it impacts our business and our customers. Your safety, and the safety of our employees, is what matters most at this time. 

Propane has been listed as an Essential Business by the States of Indiana and Michigan. As a result, we will remain open and operational. All trucks will continue to make deliveries to homes and businesses as usual. Our offices will still fill compact cylinders as usual. 

We will also be enacting the recommended precautions:

  • Sanitizing all public areas frequently
  • Practicing Social Distancing 
  • Asking customers to pay bills via website or dropping payments in our office mail slots where possible. For assistance with using our online bill pay tool, call us at (574) 264-2118.

We will continue to monitor the situation and follow the guidelines issued by the State of Indiana and the State of Michigan. We will respect and comply with any requests surrounding the Stay at Home orders issued by both states. Rest assured we will continue to be here for you and all your propane gas needs, even as we adjust the way we do daily business. Stay safe.