Tips For Winter Propane Delivery

Tips For Winter Propane Delivery

Winter is officially upon us! We know heating your home and keeping you family warm and safe becomes a top priority when wind chill and temperatures drop, and snow and ice become an issue. As your prepare for winter propane deliveries, we have some tips and advice for winter propane deliveries.

Consider our Residential Programs for Peace of Mind

Being on our residential program of tank monitoring and automatic fill will ensures you never have to go without heating during the colder months. You can guarantee to stay topped up and keep warm in the winter. 

Tips For Winter Propane Deliveries

If you are expecting a delivery of propane, it is a good idea to prepare your property for easy access and installation. 

Schedule Early

If you need to schedule a propane tank fill-up, call us early. Schedule LP delivery when your tank gauge reads 30%. That gives you enough fuel to keep your home running until your propane provider can fill your tank.

Place a stake in the ground before the first snowfall

To ensure your propane tank is easy to find if snow cover the ground, you can place a stake or a flag in the ground. Doing this before snow makes sure your delivery driver can easily locate your propane tank no matter the weather conditions. 

You will likely have a rough idea of when to expect snowfall. Therefore, make sure to place the flag/stake down before this occurs. If you don’t want to worry about the weather forecast, place it in the ground early in the winter season in preparation so that the propane delivery will not be delayed.

Keep the driveway clear of snow and ice

When the propane delivery truck arrives this winter, it will need a snow/ice-free place to park and unload. Should snow fall ahead of your propane delivery, please make sure to clear your driveway and any walkways of snow and ice to make it safe and convenient for the delivery drivers. 

It is a good idea to salt any icy patches where you or the delivery drivers might need to walk. This will make the job as safe as possible and ensure that nobody gets hurt in the snowy and/or icy weather. We understand that isn’t always possible. Simply removing the snow and creating a clear pathway is enough to help the delivery drivers easily do their job – and we appreciate your care in keeping our team safe!

Clear a wide enough path

We recommend keeping your driveway clear of snow for a width of at least 8 feet. Remember propane trucks are wider than most vehicles – and do not turn as easily.

Make a clear walkway to the propane tank

Locating the tank will be easy if you have already placed a stake in the ground. However, it is important to make sure your tank is easily accessible, which is best with a clear pathway. Keep the pathway free of snow, ice or any objects that could be tripped over when covered by snow accumulation. Our drivers carry heavy propane hoses, and navigating through heavy snow can be difficult, and dangerous if the pathway is not clear.

Keep your gates all the way open

If you scheduled a winter propane delivery, and the driver must pass through a gate to access your propane tank , keep your gates fully open. This is especially helpful if your gates are vulnerable to freezing shut or being blocked by snow accumulation. Frozen over gates might prevent you from getting your propane delivery. We don’t want to bump your gate while driving through!

Apply salt to hilly entryways

If your home has a hilly entryway, you can increase safety by applying salt to the area. This will increase the grip for the delivery vehicle to remain safe upon entering, unloading, and leaving the property during snowfall.

Propane Emergencies & Safety

Contact us immediately if you think something is wrong. You should not smell propane in your home, so do not think that it might be normal if you do. Call us and report an issue. Never disconnect your propane tank and hook up a spare or small tank to get by. When a propane tank runs out of gas or is disconnected, the piping system must be checked to make sure there are no leaks caused by the interruption.

Find out more about program options to keep you and your family safe and warm this winter. Call us today at (574) 264-2118 to discuss your winter propane delivery!

The difference between Natural Gas and Propane

The difference between Natural Gas and Propane

Estimated reading time: 3 minutes

A number of our customers have been inquiring about the difference between Natural Gas and Propane when it comes to providing heat for the home. There has been a marketing push for the conversion to natural gas as it becomes available in the local area. As a marketer of propane, we certainly want to help our customers understand what is involved in possibly making the switch from propane to natural gas. Customers often ask these common questions:

What is the difference between natural gas and propane?

Both fuels are clean burning gases! They burn at different pressures but otherwise are extremely similar. Both are naturally odorless and colorless (but usually have a chemical odorant added for safety). Natural gas is sourced from the ground while propane is a by-product of either crude oil or natural gas. Natural gas is brought to you via pipelines connected to your home but propane is brought to homes on trucks and then stored in pressurized tanks.

Do my current appliances work with both choices?

While there are exceptions to everything, generally speaking the answer is no. Another difference between natural gas and propane is that the fuels burn at different pressures. This means, usually at a minimum you need conversion kits to move to the specific fuel. A lot of appliances are not convertible, so they would need to be replaced.

Is the gas line installed in my house compatible with both fuels?

In some cases, yes. If the house is older, the line would need to be upgraded for the new fuel. But you would certainly need to make sure that compatible line is sized correctly for the appliances in your home.

Which one is less expensive?

Even though they are billed differently (Natural Gas Therms versus Propane Gallons), the pricing for natural gas per unit is less than propane.

Because propane delivers more BTUs for your dollar, it is often the choice fuel to run your home appliances more efficiently. It is also typically better for cooking, especially if you utilize an outdoor barbeque, as it is more cost-effective for high-heat grilling.
Additionally, propane is seen as an “off-the-grid” heating solution. Meaning propane is portable and can easily work if other systems in your house malfunction, or if you need to move to another location.

Should I switch from propane to natural gas?

The last question is the toughest, because the answer is dependent on the customer. We have compiled a set of questions below that may help inform a customer so that they may make a good decision:

1) How is the service level of the company that supplies my propane? Do they take care of my needs? Do they answer the phone, or am I stuck in a call center? 
2) What is the cost to hook up to natural gas? What are the application fees?
3) What is the amount of repair to my yard for the piping?
4) What is the cost to convert or replace my appliances? How much is it to inspect and/or upgrade the lines inside my house?
5) How many years will it take to break even on the expenses paid to make the change?

Franger Gas is here to meet your energy needs

If you are struggling to choose between propane or natural gas, our team is here to help. Let us answer any questions you might have. Call us today.

Remote Propane Tank Monitoring: A Solution for Our Propane Customers

Remote Propane Tank Monitoring: A Solution for Our Propane Customers

Estimated reading time: 3 minutes

Customers are often asking the propane industry “How can you make my life easier?” We would like to spotlight one solution that answers that question – as we have seen in two separate situations. The solution we will be talking about is remote monitoring of propane tanks.

Remote propane tank monitoring helps take the unknown out of gas delivery. It is a technology that allows a company to track of the amount of propane left in a propane tank without having to travel to the tank’s location. This provides peace of mind for both customer and supplier – and helps the propane supplier deliver propane more efficiently. The efficiencies gained with this remote propane tank monitoring technology help us provide better service and grow to serve even more customers. More efficiency means more customers getting a needed delivery each day.  

Let’s look at how this technology has helped in two real world situations:

1)  Commercial, industrial, and wholesale bulk tank remote monitoring

Franger Gas, Remote monitoring and automatic refills of propane tanks for commercial customersA customer with a large, but sporadic consumption pattern asked Franger Gas to provide service after multiple run-ins with another supplier. They would receive large material shipments at once and would then run out of forklift gas from their refueling station with trucks still waiting to be unloaded. Their previous supplier was not always able to respond in time, which resulted in unsatisfactory levels of service. Franger Gas offered the solution of the use a refueling station tank with a remote monitor on it. Instead of the old model of either estimating when they needed a delivery or only receiving a delivery on a specific day of the week, they were assured that as soon as they required a refill, one would be scheduled. Their supply was monitored in real time, and any dramatic swings in consumption were accounted for seamlessly.

2)  Residential propane tank remote monitoring

Our auto-fill residential customers are already taking advantage of our tank monitoring technology – but we have customers who have, or will, invest in a second home. Often a lake property, a second home comes with additional, frequently unconsidered challenges. How do you maintain a home that is not your primary residence? Hire a management company for thousands of dollars per year?  Rely on a neighbor to check your tank when you are not there? As a propane supplier that ensures homes have heat, we have utilized the remote monitoring technology to make life easier and help the customer sleep with a peaceful mind for a fraction of the cost of a manager. Now, customers can be on our automatic fill program with a monitor, which means they do not have to keep an eye on their tank level or worry when they are away from their property. In addition, our latest monitor provider offers a smart phone app that allows the customer to monitor the level from their own device.  

Franger Gas Company values the service nature of the propane business.  We continue to reinvest in new ways to meet our customers’ needs while always retaining the home-town feel we have established over the last 75 years. We’re looking ahead to many more years together! Contact Franger Gas today to learn more about remote propane tank monitoring.

Reinvesting in the future with a focus on propane supply

Reinvesting in the future with a focus on propane supply

How does a propane company continue to grow in strength and reliability? By sourcing supplies of fuel, and understanding the importance of consistent propane supply. 

That’s what we do every day at Franger Gas Company. We saw a potential propane supply problem following the winter of 2013-2014. As a result, we partnered with a supplier to build the Mentone Propane Rail Terminal.

Today, the Mentone terminal gives us access to a reliable propane supply. Customers in northern Indiana, southern Michigan, western Ohio and neighboring regions receive propane through the Mentone terminal. Additionally, the terminal helps stabilize propane prices by reducing transportation costs to service agricultural and other rural customers. 

We continue to invest in the future, and focus on propane supply with our storage tank farm under construction in northern Indiana. The first phase of the site will expand storage capacity by 700,000 gallons. That security of extra propane supply simply means plenty of fuel to heat homes and businesses, even when demand increases in cold weather.

At Franger Gas, we live by our company motto – large enough to serve, small enough to care. It reminds us that your community is OUR community too. That’s why we continue to look for better ways to source, supply and service your energy needs, whether it’s in your home, on a work site or at a wholesale storage facility.

We are honored by the trust you place in us. We look forward to the delivering excellent service you have come to expect from us for another 75 years.

Grateful beyond words

Grateful beyond words

As we come to the end of one of the strangest years ever, this is the perfect time to reflect on a word that doesn’t get used often enough: gratitude.

 Our customers have given all of us at Franger Gas Company so many reasons to say “Thanks!” You continue to trust us to provide your homes, businesses and farms with propane throughout the year.

 You have been patient dealing with all of the inconveniences that life in the COVID-19 world has forced upon our lives and businesses. We appreciate your understanding as we adapted and reassigned different drivers to deliver propane to your homes and businesses. And you have continued to get your grill tanks filled in overwhelming amounts. Thank you!

We’re also grateful for the dedication and loyalty of our amazing employees. You have been hard at work through all the COVID restrictions and lockdowns. Since Franger Gas was designated an “essential business,” you helped us not miss a day of providing customers with the services they need. You also have put in long hours and helped us deal with extra regulations imposed on us by state governments. And you have continued to provide our customers with service beyond their expectations. Thank you! 

Without our customers and our awesome staff, there is no Franger Gas Company. Thank you for being a part of our family for over 74 years!

 

Franger Gas Management Team

Propane – the smart energy choice to temporarily heat your construction site this winter

Propane – the smart energy choice to temporarily heat your construction site this winter

Does your construction project timeline include work during cold weather? Temporary propane-powered heat keeps your project on schedule, even during the coldest months of the year.

8 reasons to choose propane for temporary heat

Why propane? It’s a clean-burning, green fuel that’s portable and readily available.

Here are more reasons to choose propane to temporarily heat your construction site.

Keep projects on schedule even when temperatures dip below the freeze point. A little heat on your job site can make a big difference for your work crew and schedule.

Maintain the right conditions for materials, including drywall, paint, caulk and other finishes.

Get propane tanks placed exactly where you need them on the job site. Each project is different. That’s why we provide temporary heat services based on your project-specific construction plans.

Choose the tank that fits your work site. Whether it’s a simple garage renovation, an apartment building complex or a large-footprint warehouse, we have the resources to take care of the heat. 

Generate the right amount of heat for your work site. We provide heaters, sized from low BTU salamanders up to million BTU units. When you use our propane service, we hook you up with all the hose and fittings you need to turn on the heat in all the right places.

Stay on budget with the most efficient, cost-effective choice for temporary heat. Propane gas costs less than diesel fuel or gasoline. Plus, propane is more powerful than electric heaters. That means your crew stays warm, and you stay on budget and on schedule.

Keep your work site safe and fume-free. Propane burns cleaner than any other fuel source.

Never worry about running out of fuel. Our remote monitoring service means we track your fuel level and schedule deliveries to make sure you always have an ample propane supply. We also check your tanks regularly for dents or damage and replace the tank, if needed.

When your job site demands temporary heat, contact Franger Gas

Our service options and pricing make it easy to keep the heat flowing at your job site this winter. Contact our customer service team about a delivery schedule that fits your construction plans.