Customers are often asking the propane industry “How can you make my life easier?” We would like to spotlight one solution that answers that question – as we have seen in two separate situations. The solution we will be talking about is remote monitoring of propane tanks.
Remote propane tank monitoring helps take the unknown out of gas delivery. It is a technology that allows a company to track of the amount of propane left in a propane tank without having to travel to the tank’s location. This provides peace of mind for both customer and supplier – and helps the propane supplier deliver propane more efficiently. The efficiencies gained with this remote propane tank monitoring technology help us provide better service and grow to serve even more customers. More efficiency means more customers getting a needed delivery each day.
Let’s look at how this technology has helped in two real world situations:
A customer with a large, but sporadic consumption pattern asked Franger Gas to provide service after multiple run-ins with another supplier. They would receive large material shipments at once and would then run out of forklift gas from their refueling station with trucks still waiting to be unloaded. Their previous supplier was not always able to respond in time, which resulted in unsatisfactory levels of service. Franger Gas offered the solution of the use a refueling station tank with a remote monitor on it. Instead of the old model of either estimating when they needed a delivery or only receiving a delivery on a specific day of the week, they were assured that as soon as they required a refill, one would be scheduled. Their supply was monitored in real time, and any dramatic swings in consumption were accounted for seamlessly.
Our auto-fill residential customers are already taking advantage of our tank monitoring technology – but we have customers who have, or will, invest in a second home. Often a lake property, a second home comes with additional, frequently unconsidered challenges. How do you maintain a home that is not your primary residence? Hire a management company for thousands of dollars per year? Rely on a neighbor to check your tank when you are not there? As a propane supplier that ensures homes have heat, we have utilized the remote monitoring technology to make life easier and help the customer sleep with a peaceful mind for a fraction of the cost of a manager. Now, customers can be on our automatic fill program with a monitor, which means they do not have to keep an eye on their tank level or worry when they are away from their property. In addition, our latest monitor provider offers a smart phone app that allows the customer to monitor the level from their own device.
Franger Gas Company values the service nature of the propane business. We continue to reinvest in new ways to meet our customers’ needs while always retaining the home-town feel we have established over the last 75 years. We’re looking ahead to many more years together! Contact Franger Gas today to learn more about remote propane tank monitoring.
Ready for convenient, predictable, guaranteed pricing you can count on for your energy needs? Set up a budget billing account with us and know your monthly propane bill amount will be the same each month.
Budget billing gives you an simple way to level out your payments throughout the year. That means no more spikes in winter when you turn up the heat.
Whether you are on a fixed income, travel part of the year or just want some predictability in your finances, budget billing makes a big difference.
Already enrolled in our Guaranteed Price Program? No need to sign up again. You are automatically on the budget billing plan year to year.
How it works
Budget billing sign up runs continuously from May 1 to April 30 each year.
One monthly billing amount – You know exactly what your monthly payment is with our Guaranteed Pricing Program. That means you owe the same amount month to month from May 1 to April 30.
No surprises – It’s easy to keep track of what you owe and how much energy you’ve used on your monthly statement. Your statement also shows your balance for the year.
At the end of each budget billing year, we look at how much propane you actually used in the previous 12 months and calculate your average usage. We also consider your tank size and any rate changes. Then we give you a level payment amount that you pay each month for the next year.
Automatic re-enrollment – You are automatically enrolled in budget billing year to year. That means you don’t need to sign up each year.
Your monthly level payment amount may go up or down for the upcoming year, based on previous usage, tank size and rate changes. We’ll make sure you know in advance so you can adjust your budget. Then relax, knowing the amount you owe each month stays the same until next spring.
Who can sign up
Budget billing is available for residential customers who are up to date on balance payments. There’s no fee for the service, and it’s simple to sign up.
If you decide budget billing is not for you, it takes one quick call to switch to actual per-delivery payments each month.
Save money with Automatic Fill Service
You automatically join our Auto-Fill program when you are on a budget billing plan. That means we monitor your propane tank level for you. When it’s time for a refill, we’ll schedule a delivery. No need to check your gauge or give us a call. It’s all automatic.
Added bonus – you save money on the program. You get a 10 cent discount on every gallon, based on our standard call-in-rate.
Want more savings? Pay your bill within 5 days of receipt and we’ll give you another 10 cent discount per gallon. That’s a 20% savings with the same reliable service you expect from us.
How to enroll
Put budget billing and auto refill to work for you. All you need to do to sign up is contact your local Franger gas office. No automated prompts. No long forms to fill out. Talk to a real person and relax. We’ll set up your record and get you started on saving money without any hassles.
Budget billing is one more way you can count on Franger Gas for reliable service month to month, year after year.
How does a propane company continue to grow in strength and reliability? By sourcing supplies of fuel, and understanding the importance of consistent propane supply.
That’s what we do every day at Franger Gas Company. We saw a potential propane supply problem following the winter of 2013-2014. As a result, we partnered with a supplier to build the Mentone Propane Rail Terminal.
Today, the Mentone terminal gives us access to a reliable propane supply. Customers in northern Indiana, southern Michigan, western Ohio and neighboring regions receive propane through the Mentone terminal. Additionally, the terminal helps stabilize propane prices by reducing transportation costs to service agricultural and other rural customers.
We continue to invest in the future, and focus on propane supply with our storage tank farm under construction in northern Indiana. The first phase of the site will expand storage capacity by 700,000 gallons. That security of extra propane supply simply means plenty of fuel to heat homes and businesses, even when demand increases in cold weather.
At Franger Gas, we live by our company motto – large enough to serve, small enough to care. It reminds us that your community is OUR community too. That’s why we continue to look for better ways to source, supply and service your energy needs, whether it’s in your home, on a work site or at a wholesale storage facility.
We are honored by the trust you place in us. We look forward to the delivering excellent service you have come to expect from us for another 75 years.
As we come to the end of one of the strangest years ever, this is the perfect time to reflect on a word that doesn’t get used often enough: gratitude.
Our customers have given all of us at Franger Gas Company so many reasons to say “Thanks!” You continue to trust us to provide your homes, businesses and farms with propane throughout the year.
You have been patient dealing with all of the inconveniences that life in the COVID-19 world has forced upon our lives and businesses. We appreciate your understanding as we adapted and reassigned different drivers to deliver propane to your homes and businesses. And you have continued to get your grill tanks filled in overwhelming amounts. Thank you!
We’re also grateful for the dedication and loyalty of our amazing employees. You have been hard at work through all the COVID restrictions and lockdowns. Since Franger Gas was designated an “essential business,” you helped us not miss a day of providing customers with the services they need. You also have put in long hours and helped us deal with extra regulations imposed on us by state governments. And you have continued to provide our customers with service beyond their expectations. Thank you!
Without our customers and our awesome staff, there is no Franger Gas Company. Thank you for being a part of our family for over 74 years!
Does your construction project timeline include work during cold weather? Temporary propane-powered heat keeps your project on schedule, even during the coldest months of the year.
8 reasons to choose propane for temporary heat
Why propane? It’s a clean-burning, green fuel that’s portable and readily available.
Here are more reasons to choose propane to temporarily heat your construction site.
Keep projects on schedule even when temperatures dip below the freeze point. A little heat on your job site can make a big difference for your work crew and schedule.
Maintain the right conditions for materials, including drywall, paint, caulk and other finishes.
Get propane tanks placed exactly where you need them on the job site. Each project is different. That’s why we provide temporary heat services based on your project-specific construction plans.
Choose the tank that fits your work site. Whether it’s a simple garage renovation, an apartment building complex or a large-footprint warehouse, we have the resources to take care of the heat.
Generate the right amount of heat for your work site. We provide heaters, sized from low BTU salamanders up to million BTU units. When you use our propane service, we hook you up with all the hose and fittings you need to turn on the heat in all the right places.
Stay on budget with the most efficient, cost-effective choice for temporary heat. Propane gas costs less than diesel fuel or gasoline. Plus, propane is more powerful than electric heaters. That means your crew stays warm, and you stay on budget and on schedule.
Keep your work site safe and fume-free. Propane burns cleaner than any other fuel source.
Never worry about running out of fuel. Our remote monitoring service means we track your fuel level and schedule deliveries to make sure you always have an ample propane supply. We also check your tanks regularly for dents or damage and replace the tank, if needed.
When your job site demands temporary heat, contact Franger Gas
Our service options and pricing make it easy to keep the heat flowing at your job site this winter. Contact our customer service team about a delivery schedule that fits your construction plans.
We know you want to keep your family warm and safe no matter how cold it gets outside.
Here are simple tips to keep your propane tank in top condition and ready to fuel the heat this winter.
Demand more. Are you spending more time at home than usual this year? That means you may need more fuel to keep your at-home workspace, family space and play space warm when cold weather arrives. You could see your energy use go up by 30% or more, according to some experts.
Keep the pressure on. Make sure your propane gauge stays above 20%. It’s the best way to maintain the vapor pressure your system needs to work efficiently.
Fill ‘er up. Schedule LP delivery when your tank gauge reads 30%. That gives you enough fuel to keep your home running until your propane provider can fill your tank.
Sign up for our Automatic Fill Service. It takes the worry out of wondering if you will run out of gas. We’ll monitor your fill level and make sure you have plenty of propane to fuel your needs.
Stop the shrinkage. Liquid propane contracts in cold temperatures, which causes the volume to shrink. Less volume means loss of pressure. End result – fuel can’t reach your gas burner or heating system. Keep your propane tank clear of snow to let sunlight warm the surface
Look here. Mark the location of your tank with a pole, stake or other sign that is visible above snow banks and drifts. It’s a simple way to help you and your propane delivery driver find the tank in heavy snow.
Turn down your thermostat. A decrease of only a degree or two will lessen the time your propane heating system is on. That allows the pressure in the tank to build.
Save money. You can lower your heating bill 1 to 3% for every degree you set back your thermostat. That adds up over a long winter!
Save even more. When you sign up for regular delivery with our Automatic Fill Service, you get a 10 cents-per-gallon discount over standard call-In rates. More discounts are available if you pay your bill promptly.
NEVER use an open flame or electrical device near a propane tank. Accidents involving “heating” a tank to boost pressure are not uncommon.
NEVER cover your tank. It prevents the sun from reaching your propane tank and naturally warming it. That causes your system to work less efficiently – and costs you more over time.
Find out more about program options to keep you and your family safe and warm this winter. Call us today at (574) 264-2118.